Privacy Policy

Welcome to ecayou.com.my (“Website”). ECAYOU (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

  1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Payment Information: Credit card details and billing information for transactions.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our Website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Collect Your Information

We use various methods to collect data from and about you, including:

  • Direct Interactions: You provide us with your personal data when you fill out forms, register on our Website, or communicate with us via phone, email, or other channels.
  • Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from third parties, such as analytics providers, advertising networks, and search information providers.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To deliver products and services you request, process transactions, and manage your account.
  • To Improve Our Website: To analyze usage patterns and improve the functionality and content of our Website.
  • To Communicate With You: To respond to your inquiries, send you updates and notifications, and provide customer support.
  • To Market Our Services: To send you promotional materials and information about our products and services, subject to your preferences.
  • To Ensure Security: To protect our Website and services from fraud, unauthorized access, and other security issues.
  • To Comply With Legal Obligations: To fulfill our legal and regulatory requirements.
  1. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  1. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • Access: You have the right to request access to your personal data.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data.
  • Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data.

To exercise these rights, please contact us at [Insert Contact Information].

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

  1. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please check back periodically to see any updates or changes to this privacy policy.

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